Refund Policy

Last Updated: August 7, 2026

At Wavatic, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

The item must be unused and in its original condition.
The item must be returned in its original packaging.
Proof of purchase or order confirmation is required.

Items that are damaged due to misuse, normal wear and tear, or unauthorized modifications are not eligible for a refund.

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

Exchanges

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will gladly arrange a replacement or exchange where applicable.

Non-Refundable Items

The following items are not eligible for return unless they arrive damaged or defective:

Gift cards
Clearance or final sale items
Personalized or custom-made products

Return Shipping

If the return is due to a damaged, defective, or incorrect item, we will cover the return shipping costs.

For all other approved returns, customers are responsible for return shipping costs unless otherwise stated.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has been dispatched, it cannot be canceled and must follow the standard return process.